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Tell us: have you been affected by the Microsoft outage?

The Guardian •
November 13, 2026 • 08:58 AM
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If you’ve been impacted by the Microsoft outage, we’d like to hear how

Tell us: have you been affected by the Microsoft outage?

Millions of Microsoft customers globally have experienced outages as the company is struggling to get its services back online.

The disruption, which began around 6pm GMT on Thursday, has disrupted key Microsoft services such as Outlook, Teams and Copilot .

Microsoft has said it is “seeing positive results” from its efforts to fix the outage. It is not the result of a cyber attack, Microsoft has suggested, but may have been caused by issues with the settings applied to servers responsible for keeping Microsoft 365 up and running.

How have you been affected by the outage?

You can respond in the form below or by messaging us.

Contact us on WhatsApp at +447766780300 .

For more information, please see our guidance on contacting us via WhatsApp . For fully anonymous communication please use our Secure Messaging service instead.

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Same Story from Other Publications

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BBC News
8h ago
Watch: How the Microsoft outage affected North America

Watch: How the Microsoft outage affected North America

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CNN International
17h ago
Millions affected as Microsoft outage still ongoing on Friday morning | CNN Business

Millions affected as Microsoft outage still ongoing on Friday morning | CNN Business

A massive Microsoft outage has left millions around the world without access to Outlook email, Teams meeting tools and other staples of modern office life.

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SBS News Australia
3h ago
20,000 complaints per minute. How was the Microsoft outage fixed?

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Microsoft had over 450 million paid user licenses as of January 2026, all unable to access their emails for over 24 hours.

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The Age
5h ago
Microsoft’s global outage and fixes: What we know

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Some of Microsoft’s most popular products, including Outlook, Teams and Copilot, stopped working across the world. Burt the company says it is seeing “encouraging recovery progress”.

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Al Jazeera English
7h ago
Microsoft says services still returning amid widespread outage

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Governments, businesses, individuals were disrupted globally as server failures stretch into second day.

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ABC News Australia
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Microsoft 'deeply sorry' for global outage, reports 'broad recovery' of services

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Microsoft rules out any malicious "cyber or AI" activity after a worldwide outage disrupted healthcare services, delayed corporate earnings reports and left schools struggling to communicate.

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