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David Jones axes gift cards and refunds, limits returns

The Australian Financial Review (AFR) •
November 06, 2026 • 08:31 AM
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Staff were told about the changes a day after the 188-year-old retailer called in administrators following unsuccessful negotiations with landlords.

David Jones axes gift cards and refunds, limits returns

David Jones will stop accepting gift cards as administrators take control of the failed retailer , with staff told any new purchase will also not be eligible for a refund.

The 188-year-old retailer fell into administration this week after failing to reach a deal with landlords for rent relief and to exit a string of loss-making stores.

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Same Story from Other Publications

Compare how 5 other independent news outlets reported on this story.

5 Publications
The Age
4d ago
I was loyal to David Jones. If only they’d been loyal to me

I was loyal to David Jones. If only they’d been loyal to me

Increasingly, I walk through the fashion floors and feel as though the store is looking past me, towards a younger woman it would rather attract.

Sydney Morning Herald (SMH)
4d ago
David Jones is restocking shelves ahead of Black Friday as buyers circle

David Jones is restocking shelves ahead of Black Friday as buyers circle

Last week’s news that the 188-year-old retailer had tipped into administration drove a “record” levels of shoppers to David Jones stores.

ABC News Australia
6d ago
There is no other store like David Jones and this might be the reason why

There is no other store like David Jones and this might be the reason why

David Jones has survived two world wars, the invention of the car and the discounting boom. As luxury perfumes wafted through the stores that inspired its houndstooth trademark, did it lose the service that made it like no other store.

BBC News
3h ago
Catherine Zeta-Jones says US move humbled her before big break with Steven Spielberg

Catherine Zeta-Jones says US move humbled her before big break with Steven Spielberg

The Swansea-born star got her big break in The Mask of Zorro which cemented her place as an A-lister.

SBS News Australia
2d ago

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