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Heidi Health goes to war with rival GP software giant over AI plans

The Australian Financial Review (AFR) •
November 02, 2026 • 01:20 AM
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Best Practice, used by doctors to manage patient files, warned Blackbird-backed start-up Heidi’s new platform could alter medical records without oversight.

Heidi Health goes to war with rival GP software giant over AI plans

A bitter turf war between two of the country’s biggest health technology businesses is threatening the rollout of an artificial intelligence-powered platform that is a key part of Heidi Health’s growth plans.

Heidi, which is backed by Blackbird Ventures and was last valued at about $1.26 billion, has launched Heidi II – which it says can autonomously complete administrative tasks to give doctors more time with patients.

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