Revolut customers are reporting that they cannot log in to their personal accounts. The problems come eight days after an earlier outage left users unable to use the app or their cards. The bank’s status page listed sign-in as “partially unavailable” from 16:22 CET (15:22 UK time) on 28 October.
Every other service on the page, including card payments, transfers and business log-in, showed no problems at 16:30 CET. Revolut had not posted a cause there by then. The company is preparing a dual stock listing in London and New York.
Users on the r/Revolut subreddit reported failed log-ins from the UK, Germany, Spain, Hungary, Bulgaria and Portugal. Several said the app kept rejecting their passcode. The user who started the thread, in Ireland, said their business account still worked. Others in Ireland, Italy and Portugal said the app worked for them.
“Yes, in UK, can’t log in. Keeps rejecting passcode and says too many attempts,” one Reddit user wrote.
On Downdetector, 57% of problem reports concerned log-in and 38% concerned the app.
The 20 October disruption came on the same day as a Google Cloud outage in its London region.
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