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NAB must come clean on the role of AI in its job losses

The Australian Financial Review (AFR) •
October 25, 2026 • 04:04 AM
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The bank says there is no link between its redundancies and artificial intelligence. But we need more transparency about how roles are changing to know this for sure.

NAB must come clean on the role of AI in its job losses

The major banks are facing into myriad headwinds: the economy is softening thanks to high inflation, rising interest rates, sagging confidence, low productivity and falling house prices.

Higher rates are typically positive for banks’ earnings, but the benefits from four increases in the official cash rate this year are being diluted by fierce competition for deposits and mortgages, with brokers arranging $8 in every $10 of home lending. Changes to property taxes in the May budget have hit mortgage applications; retail credit growth is sluggish.

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The Age
1d ago
66,000 NAB workers owed $169 million in mass underpayment

66,000 NAB workers owed $169 million in mass underpayment

The bank first reported problems to the regulator in 2019, but did not fully fix them for another seven years.

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