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Microsoft outage cripples office workers nationwide | CNN Business

CNN International •
November 13, 2026 • 12:27 AM
• By Ramishah Maruf
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Microsoft’s widespread outage left users across the United States unable to access their Outlook email, leaving office workers stranded (or celebrating).

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Microsoft’s widespread outage left users across the United States unable to access their Outlook email, leaving office workers stranded (or celebrating).

“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the company posted on X Thursday afternoon.

While reports of Outlook outages have decreased from a peak of more than 130,000 earlier in the afternoon, as of 3:30 pm EST almost 60,000 users reported issues, according to Downdetector . The outage appears to have began shortly after noon.

The outage continued for much of the 9-5 workday across the United States; the company later said it is “aggressively pursuing all pathways to reduce impact.”

Earlier in the day, it said in an update that the problems stem from “failed health checks may originate from a specific component on the affected servers that’s responsible for processing them.” Later on, it said it was restarting those servers because they “have become unresponsive.”

Microsoft said the potentially impacted services include:

Meanwhile, many in Corporate America don’t seem to be in much of a rush. “no outlook, no teams…. how about we all just go home,” one X user posted today.

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Same Story from Other Publications

Compare how 6 other independent news outlets reported on this story.

6 Publications
Al Jazeera English
6h ago
Microsoft services begin recovering after global outage

Microsoft services begin recovering after global outage

Microsoft services began recovering on Friday after a global outage disrupted Outlook and Teams.

#microsoft #outlook #outage
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SBS News Australia
10h ago
Microsoft says sorry for 24 hours-long global outage

Microsoft says sorry for 24 hours-long global outage

Microsoft said ⁠server issues were behind the incident but there was no malicious activity.

#microsoft #outlook #outage
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BBC News
10h ago
Watch: How the Microsoft outage affected North America

Watch: How the Microsoft outage affected North America

The BBC's Nadine Yousif's reports that Microsoft services like Outlook are slowly coming back online, but the company noted users "may still experience intermittent access issues".

#microsoft #outlook #outage
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ABC News Australia
11h ago
Microsoft 'deeply sorry' for global outage, reports 'broad recovery' of services

Microsoft 'deeply sorry' for global outage, reports 'broad recovery' of services

Microsoft rules out any malicious "cyber or AI" activity after a worldwide outage disrupted healthcare services, delayed corporate earnings reports and left schools struggling to communicate.

#microsoft #outlook #outage
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The Guardian
13h ago
Microsoft outage shakes up companies, schools and local governments across US

Microsoft outage shakes up companies, schools and local governments across US

Local officials warn some services remain unavailable even as Outlook starts to resume normal operations after outage

#microsoft #outlook #outage
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TechCrunch
17h ago
Microsoft's latest email outage turned into a full blown global cloud crisis | TechCrunch

Microsoft's latest email outage turned into a full blown global cloud crisis | TechCrunch

Microsoft's day-long outage began with Outlook and Teams, and ended up taking much of the company's cloud services offline. Microsoft says it's gradually restoring service.

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