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Watch: How the Microsoft outage affected North America

BBC News •
November 13, 2026 • 08:12 PM
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The BBC's Nadine Yousif's reports that Microsoft services like Outlook are slowly coming back online, but the company noted users "may still experience intermittent access issues".

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A critical Microsoft outage has affected millions of people across more than 70 countries, with users reporting disruptions to services like Teams, Outlook and AI assistant Copilot. Microsoft has apologized for the global disruption, linking it to a technical issue and "not related to cyber or AI/agents". While the company stated it is seeing improvements in email delivery, users may still experience "intermittent issues" as the company continues its recovery efforts. The BBC's Nadine Yousif explains how the outage has affected North America.

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Same Story from Other Publications

Compare how 6 other independent news outlets reported on this story.

6 Publications
CNN International
10h ago
Millions affected as Microsoft outage still ongoing on Friday morning | CNN Business

Millions affected as Microsoft outage still ongoing on Friday morning | CNN Business

A massive Microsoft outage has left millions around the world without access to Outlook email, Teams meeting tools and other staples of modern office life.

#microsoft #outlook #outage
Compare →
The Guardian
1d ago
Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affected

Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affected

An alert on Microsoft’s site said it was ‘aggressively pursuing all pathways to reduce impact’ and blamed a server issue

#microsoft #outlook #outage
Compare →
SBS News Australia
1h ago
Microsoft says sorry for 24 hours-long global outage

Microsoft says sorry for 24 hours-long global outage

Microsoft said ⁠server issues were behind the incident but there was no malicious activity.

#microsoft #outlook #outage
Compare →
ABC News Australia
2h ago
Microsoft 'deeply sorry' for global outage, reports 'broad recovery' of services

Microsoft 'deeply sorry' for global outage, reports 'broad recovery' of services

Microsoft rules out any malicious "cyber or AI" activity after a worldwide outage disrupted healthcare services, delayed corporate earnings reports and left schools struggling to communicate.

#microsoft #outlook #outage
Compare →
TechCrunch
8h ago
Microsoft's latest email outage turned into a full blown global cloud crisis | TechCrunch

Microsoft's latest email outage turned into a full blown global cloud crisis | TechCrunch

Microsoft's day-long outage began with Outlook and Teams, and ended up taking much of the company's cloud services offline. Microsoft says it's gradually restoring service.

#microsoft #outlook #outage
Compare →
The Verge
9h ago
Microsoft’s massive Outlook outage continues

Microsoft’s massive Outlook outage continues

Microsoft 365 is starting to recover as its outage enters a second day.

#microsoft #outlook #outage
Compare →

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