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Microsoft outage cripples office workers nationwide | CNN Business

CNN International •
November 13, 2026 • 12:27 AM
• By Ramishah Maruf
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Microsoft’s widespread outage left users across the United States unable to access their Outlook email, leaving office workers stranded (or celebrating).

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Microsoft’s widespread outage left users across the United States unable to access their Outlook email, leaving office workers stranded (or celebrating).

“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the company posted on X Thursday afternoon.

While reports of Outlook outages have decreased from a peak of more than 130,000 earlier in the afternoon, as of 3:30 pm EST almost 60,000 users reported issues, according to Downdetector . The outage appears to have began shortly after noon.

The outage continued for much of the 9-5 workday across the United States; the company later said it is “aggressively pursuing all pathways to reduce impact.”

Earlier in the day, it said in an update that the problems stem from “failed health checks may originate from a specific component on the affected servers that’s responsible for processing them.” Later on, it said it was restarting those servers because they “have become unresponsive.”

Microsoft said the potentially impacted services include:

Meanwhile, many in Corporate America don’t seem to be in much of a rush. “no outlook, no teams…. how about we all just go home,” one X user posted today.

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